Welcome to Studio Kaiju Pty Ltd (ABN 79 642 047 489) ("Studio Kaiju," "we," "us," or "our"). By engaging our design services, you ("Client," "you," or "your") agree to be bound by these Terms of Service ("Terms").
Services provided
1.1 Studio Kaiju provides UX/UI design services, website design, and other digital design-related services as agreed in the project proposal or invoice.
1.2 Any additional work beyond the agreed scope must be requested in writing and may incur additional costs.
1.3 We will carry out the services with due skill and care, aiming to meet agreed timelines, but we are not responsible for delays caused by circumstances outside our control.
Client responsibilities
2.1 You confirm that you have the authority to enter into this agreement on behalf of yourself, your company, or your organisation.
2.2 You agree to provide all necessary materials, feedback, and approvals in a timely manner to ensure smooth project progression.
2.3 You acknowledge that deadlines work both ways and agree to adhere to the agreed timelines for feedback and payments.
Payments & fees
3.1 All fees will be clearly stated in the invoice or project proposal.
3.2 Payments are due as per the agreed schedule. If a payment is late, we may suspend work until payment is received.
3.3 If we incur any third-party costs (e.g., stock images, fonts, software licences) on your behalf, these costs will be invoiced separately and must be reimbursed by you.
3.4 All prices are listed in AUD and may include GST where applicable.
Subscription terms
4.1 Fees and payment: All subscription fees are due in advance and are non-refundable. By subscribing, you authorise us to charge your chosen payment method for the fees due.
4.2 Cancellation & pause policy: You may pause or cancel your subscription at any time. To avoid charges for the next billing cycle, you must notify us at least 14 days in advance at hey@joechiang.com. Cancellation will take effect at the end of the current billing period, and you will retain access to the Services until then. There are no exit penalties or cancellation fees.
4.3 No refund policy: All payments made are final. We do not offer refunds for any subscription fees or other payments made.
4.4 Automatic renewal: Your subscription will automatically renew at the end of each billing cycle unless you cancel prior to the renewal date.
4.5 Changes to fees: We reserve the right to change our subscription fees upon reasonable notice to you.
Intellectual property & ownership
5.1 Upon full payment, you will own the final design deliverables.
5.2 Studio Kaiju retains the right to display the work in our portfolio, unless otherwise agreed in writing.
5.3 Any third-party materials (e.g., stock images, fonts, software) remain the property of their respective owners, and you may require separate licences to use them.
Revisions & approval
6.1 We provide a set number of revisions as outlined in the project proposal. Additional revisions may incur extra fees.
6.2 Once you approve a design or fail to request changes within 7 days of delivery, we consider the work accepted and final.
Limitation of liability
7.1 We provide our services "as is" and do not guarantee specific results.
7.2 We are not liable for any direct, indirect, or consequential damages arising from the use or inability to use our services.
7.3 In any case, our total liability will not exceed the total amount paid by you for the service in question.
Confidentiality
8.1 Both parties agree to keep all project-related information confidential unless otherwise agreed.
8.2 We will not share any sensitive business or project details with third parties without your permission.
Termination of services
9.1 Either party may terminate the agreement with 7 days’ written notice. Fees for work completed up to termination must still be paid.
9.2 If you fail to make payments, we reserve the right to suspend or terminate services immediately.
9.3 In the event of termination, you will receive any completed work for which payment has been made.
Dispute resolution
10.1 Any disputes will first be attempted to be resolved amicably between both parties.
10.2 If a resolution cannot be reached, disputes will be handled in accordance with the laws of Western Australia.
Changes to These Terms
11.1 We may update these Terms from time to time. The latest version will always be available on our website.
11.2 Continued use of our services after changes to the Terms constitutes acceptance of the updated Terms.
Contact information
For any questions regarding these Terms, please contact us at:
Studio Kaiju Pty Ltd
Email: hey@joechiang.com